Need a new roof? WE UNDERSTAND! We really do. Roofing is one of those things we rarely (if ever!) think about until we NEED a new roof. Usually, we are a victim of severe weather and then, the search is on to find a QUALITY roofer who is honest, experienced and really cares about the customer. Having been in the business for OVER 25 years, we know the short list of questions that are always asked. Here are the answers to help get you started. Have a question we didn’t include? We would LOVE to hear from you and we will do our level best to give you the straight answers!
ABOUT DAMAGED ROOFS
How do I know my roof is damaged and/or needs replacing?
Damaged Shingles may be:
- Bent, curled, or distorted
- Broken or cracked
- Missing granules
- Black in color and soft to the touch due to hail hits
Leaks, which can be detected by:
- Stains or water spots on the drywall or ceiling
- The presence of mildew or mold
- Damp external walls
- Missing shingles
Other signs that may indicate your roof needs replacing:
- Your roof is 20 years of age or older
- The presence of a lot of moss
- Damaged or compromised flashing
- Cracked chimney
- Soft spots on roof
- Sunken roof deck
After a storm, what are the first steps in the roofing/insurance process?
By contacting Bass Roofing of Oklahoma, you have taken the first step in the insurance claims process on your home.
- When your Bass Roofing of Oklahoma representative arrives at your home, we will provide a full detailed inspection of any damages to the roof and any other areas of your house and property. Additional damages could be garage doors, siding, gutters, AC units, windows and screens, and fences.
- Call your insurance company and file the claim. Make sure to give them the date that the damages occurred and offer to send over any pictures that you have as well as ones provided to you by Bass Roofing of Oklahoma.
- After the claim has been filed, the insurance adjuster will contact you to schedule an appointment. It WILL BE in your best interest to have one of our representatives there with you when you meet with the adjuster to compare notes. Once the adjuster has spoken with us, he or she will either provide you with an immediate settlement amount, or he or she may have to review the notes further and get it to you in a day or two.
- You will soon receive a check for the ACV (actual cash value) amount of your claim along with the adjuster’s summary. It is important to complete the work as soon as possible. After the work has been completed, Bass Roofing of Oklahoma will invoice your insurance company for the depreciation and any supplements. After the insurance company has reviewed the invoice, the remaining funds will be released to you.
How long, from first contact, does it take to finish a roof?
This will be determined by several things:
- Insurance Claim:
- If your roof is being replaced due to storm damage and therefore will be paid for by your insurance provider, the process from start to finish may depend upon your insurance claim.
- Often, your insurance claim may not include damaged items on your home. In that case, we will need to get into contact with your insurance company to supplement your claim with the damage that was left off your claim.
- Once we have completed the claim process, we can get started with scheduling your install and completing your roof.
- Time of Year/Weather Conditions:
- Depending on the time of year, the weather conditions can make it difficult to begin and complete the construction of the roof. Once a timeline for favorable weather has been established to begin the work, construction should take at most a day or two, depending on the size of your house.
- Your time Availability:
- If you do not have an insurance claim or if insurance is not paying for your roof replacement/repair, the estimated time from start to finish may be completely up to you and your availability. Once you sign a contract, we can schedule your roof installation date.
- We are very flexible in getting the scope of work complete in an efficient and timely manner.
How do I avoid roofing scammers to ensure a quality product?
- After a big storm, often roofing companies will attempt to scam you by rushing you into signing a contract when your roof may be perfectly fine. Many of these companies are from out-of-town and will ‘follow the storm’, meaning they will leave town not long after the storms, unable and unwilling to service any kind of warranty they promised. Others may be ‘in-town’ storm chasers, who may be from the area, but have no roofing expertise, yet suddenly jump into the roofing business simply because there is a significant opportunity to make money. These types of companies may be recognized by the following:
- Door-to-door salesmen or salesmen who hand out flyers
- Rushing you into a contract before you have time to research
- Present limited time offers
- Will fake damage
- Promise quick fixes
Other signs of roofing scams to look out for:
- Companies that offer to pay your entire deductible
- Companies that request a large deposit before work begins
- Does not have proper licensing or insurance
What are the differences in quality and price in roofing products?
Shingles come in different qualities and grades:
Entry-level Three Tab Shingles $
- Most often used for standard ridge cap
- An affordable option for rental properties on a budget
Architecturally Laminate $$
- Most commonly used
- Widely accepted as the shingle of choice for most residential roofing systems
Impact Resistant Laminate Shingles $$$
- Designed to better withstand the impact of large hail
Designer Asphalt Shingles $$$$
- Come in a wide variety of styles, colors, sizes, and shapes
Designer Slate, Tile, Copper and Shingles/Metal Roofing $$$$$
- Normally used on expensive homes made to last for many years
- Unique look
How long will my new roof last?
Most manufacturers build shingles to last 30-50 years, depending on the type of shingle you decide upon; however, with the weather extremes in Oklahoma, the average life of an asphalt shingle is 10 to 15 years.
- The life of a roof may not be dictated by the quality of the shingle but the severity of the weather, including:
- As a result, we encourage you to have your roof routinely inspected by a knowledgeable roofing company and practice roof self-care.
How can I care for my roof to maintain It's longevity?
Re-roofing your house may not be a do-it-yourself project; however, there is routine maintenance that can be done on your roof by you! Here are some tips to protect your roof from damage:
- Clean off debris
- Debris, such as leaves, may accumulate and clog up your pipes, skylights, chimneys, and valleys.
- Gutter Maintenance
- It is important to clean out your gutters to maintain normal water flow to prevent leaks and roof rot.
- Trim trees
- Prune trees to keep limbs away from your house. This will help prevent leaves from landing on your house, as well as prevent limbs from falling on your roof caused by inclement weather.
- Roof leak awareness
- Knowing the signs of a roof leak can significantly impact the damage it causes on your house. If you notice damp, discolored walls, or mold and mildew, you may have a leak in your roof.
How often should I get my roof inspected?
While roof self-care is important to maintain the integrity of your new roof, periodic professional assessment of your roof is important to detect potential repairs to prevent further damage. The National Roofing Contractors Association suggests that your roof should be inspected twice a year. Often, if a product fails to meet their expected lifespan, manufacturer warranties may guarantee financial coverage for replacement. Additionally, it is important that you get your roof inspected after a hailstorm or major weather event.